Frequently Asked Questions
Can I self-refer?
​
Yes, self-referrals are encouraged. If you would like your health care provider to provide a supporting letter, they can fax it to: 226-797-6940.
​
​What can I expect once I book an appointment?
​
Once an initial session is booked, you will receive an intake form (to gather more information) and a consent to treatment form; both to be completed prior to your appointment. Forms are completed and returned electronically, through a secure system.
​
The first session is typically a little longer (60-75 min in length) to allow extra time to go over important information and forms at the beginning. The remainder of the first session is an opportunity to begin exploring your concerns, and to start the process of identifying your goals for service. This assessment and service planning process usually occurs over the first 2-3 sessions.
​
​
How do I prepare for my first session?
​
Prior to your appointment, please ensure that your device is charged, that your audio and visual are enabled, and that you have a secure Internet connection. Please ensure that you have a private space to use as well. Feel free to bring a comfort item, a cup of tea, or whatever allows you to feel most comfortable!
​
​
​
How often will we meet?
​
The frequency of appointments will depend on your individual needs and stage of recovery. At the beginning of therapy, sessions are typically held weekly as we work towards understanding the problems, developing a plan, and gaining some momentum with the therapeutic work. As progress is made, sessions may need to be less often. Determining how often we meet is a decision we will make together, based on your particular needs.
​
​
​
Will you take notes during the session? What happens to the notes?
​
I sometimes take a few notes during the session, however, my primary focus is on being present, and attuned to you. A brief therapy note is completed after each session, summarizing the presenting concerns and plan discussed. Notes are kept confidential and are stored electronically in a secure system.
​
​
How quickly can I expect to feel better?
​
How quickly you will notice an improvement will depend on a number of factors - such as why you're coming to therapy, the severity of your concerns, how long you've been experiencing them, and your commitment to the the therapeutic process - and will differ from person to person. However, often times, people will feel more empowered, validated, and hopeful even after an initial session.
​​
​
Do you provide in person counselling?
​
While my practice is primarily virtual, I am able to offer in-person counselling sessions to a limited number of clients at this time. Please reach out to me to discuss your needs, and to inquire about in-person availability. In-person sessions are held at 1051 2nd Ave East in downtown Owen Sound.
​
​
​
What are your fees?
​
Please refer to the fees page to learn about session fees, insurance, and sliding scale availability.
​
​
​
What are your hours of operation?
​
Services are available Monday through Friday (with the exception of holidays), by appointment. To schedule an appointment or a free initial 15 minute consultation, call me at 226-668-7296 or email me at cassie@nourishingchangetherapy.com. I strive to return calls and emails within 24 hours Mon. - Fri.
​
Do you provide crisis counselling?
​
No, I am not available to provide in-the-moment urgent counselling. If you, or someone you know are experiencing suicidal thoughts, call your local crisis line (Mental Health Crisis Line of Grey and Bruce: 1-877-470-5200), call 911, or go to your closest emergency department.
​
​
​
​
​
​
​